West Star Aviation Launches New Website With New Customer Connectivity Functions
West Star Aviation announces it has launched a new website that makes it easier for customers to connect with West Star personnel. The focus on connectivity was a direct result of customer recommendations and feedback gathered through primary surveys.
The website features a full redesign of user-friendly functions that incorporate customer input from a survey conducted earlier this year. The unique "Connect" function allows customers to find desired West Star contact information quicker with minimum clicks and increased ease of customer communication and navigation.
The filters on the Connect page allow customers to search for contacts by location, name, service or airframes. Connect will also feature interfaces on specific airframe content pages that allow the contacts for that airframe at each applicable location to be reached with just a click or two. The new website has been configured to work in conjunction with West Star's "Experience On Call" mobile app available for iPhones.
"We wanted a convenient solution to contacting us, along with providing information on services, airframes, and general information. The new website puts all that information right under our customers' fingertips," says Debi Cunningham, vice president of Marketing and Interior Design, West Star Aviation.
West Star Aviation specializes in the repair and maintenance of airframes, windows and engines, as well as major modifications, avionics installation and repair, interior refurbishment, surplus avionics sales, accessory services, paint and parts. In addition to its facilities in East Alton, IL; Grand Junction, CO; and Chattanooga, TN, West Star Aviation runs maintenance operations at Aspen-Pitkin County Airport in Aspen, CO; Chicago Executive Airport in Chicago, IL; and Centennial Airport in Denver, CO. The company also provides complete FBO services for transient aircraft at its newly remodeled East Alton and Grand Junction facilities.
For more information, visit www.weststaraviation.com or call (800) 922-2421.