April 2010!

  • Parts Bin
  • Buying Airplane Tires?
  • Just Plane Culture
    Workplace Efficiency Puzzling You?
  • Legal Corner
  • An Airworthiness Certificate Requires More than Just a Safe Condition
  • Aircraft Record
    Part 5
  • Professional Development
  • Effective Delegation
  • Communication
  • How to Communicate with CEOs

March 2010!

  • Professional Development
  • Conflict in the Workplace
  • Parts Bin
    Charging for Technical Support
  • Quality
  • Squirrel Stash
  • Bench Marks
    The "Millionaire" Mechanic
  • Aircraft Records
  • Aircraft Records - Part Four

Jan/Feb 2010!

  • NBAA Update
  • NBAA's annual
    Maintenance Management Conference
  • Legal Corner
  • Contractual Compliance with Service Bulletins
  • Bench Marks
  • Olive Ann Beech, The Secretary who became President
  • Human Factors
  • Personal Overload
  • Aircraft Records
  • Aircraft Records - Part Three
  • Professional Development
  • Building Teamwork
  • Training
  • To Train, or Not to Train

Nov/Dec 2009!

  • Professional Development
  • Effective Time Management
  • Bench Marks
  • Arthur E. Raymond, DC-3 Designer
  • Legal Corner
  • Voluntary Disclosure Reporting Program
  • Your Business
  • Coming Down the Pike
  • Parts Bin
  • FAA 8130 Tags and FAA PMA — Help!
  • NBAA
  • NBAA Maintenance Committee Membership

Sep/Oct 2009!

July/Aug D.O.M.

Inside the
Sep/Oct issue!:

  • Professional Development
  • Effective Performance Evaluations
  • Bench Marks
  • Frederick Brant Rentschler (1887-1956)
  • Legal Corner
  • DOT Reinstates Direct Observation Collections
  • Your Business
  • Getting the Buy-in
  • Parts Bin
  • Lead Acid Aircraft Battery Warranties

July/Aug 2009!

July/Aug D.O.M.

Inside the
July/Aug issue!:

  • Legal Corner
  • FAA Publishes Guidance for Compliance With a
    Manufacturer’s “Current” Maintenance Instructions
  • Professional Development
  • Aviation Mechanic Image & Perception
  • Aircraft Records
  • Part One - Reader Response Needed
  • Your Business
  • Fire your C players now!
  • Human Factors
  • Failure to Follow Procedures
  • Simple Marketing Research
  • That's Sure to Increase your Market Share
    Quality
    Determining the Need for Formal Root Cause
    Plus - Ground Support Advisor!
    Ground Support Products and Services!

May/June 2009!NovDec 2008

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May/June 2009 Issue!

Mar/Apr 2009!NovDec 2008

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March/April 2009 Issue!

Jan/Feb 2009!NovDec 2008

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Jan/Feb 09 Issue!

Nov/Dec 2008!NovDec 2008

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Nov/Dec 2008 Issue

Sept/Oct 2008!
Sept/Oct DOM

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Premier Issue! Home Page Image

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Hawker Beechcraft Celebrates Grand Opening of Service Facility at Phoenix-Mesa Gateway Airport

MESA, Ariz. (April 22, 2010) – Hawker Beechcraft Services (HBS) today celebrated the grand opening of its expanded and enhanced aircraft maintenance facility at Phoenix-Mesa Gateway Airport (IWA) in Mesa, Ariz. HBS recently completed the final phase of a $14 million project that added a second 26,000 square foot hangar and expanded customer accommodations and administrative offices to the Mesa site, which was selected to serve as the company’s regional service center in the Southwest. The operation is expected to generate up to 110 new jobs over five years.

“The new Mesa HBS facility will enhance and continue the world-class customer service and support tradition expected from one of the industry’s largest factory-owned service center networks,” said Christi Tannahill, vice president, Hawker Beechcraft Global Customer Support. “Mesa is an ideal maintenance destination for several reasons, including its customer-friendly atmosphere and average of 325 days of sunshine per year. We’re pleased to be open for business and look forward to welcoming customers from throughout the region and across the U.S. to this state-of-the-art facility.”

The recently opened addition includes a newly constructed 26,000 square foot hangar and 22,000 square feet of back shops, a spacious customer lobby and administrative offices. The new space supplements existing facilities opened by HBS in January of 2009 to provide owners and operators in the Southwest with a full-service Maintenance Repair and Overhaul (MRO) location offering airframe, avionics, engine and Aircraft on Ground (AOG) support for the company’s entire aircraft line. It is staffed with a factory-trained and highly-experienced team of maintenance technicians.  

The enhanced customer space offers guest offices for customers to use while their aircraft are being serviced, with each workspace equipped with full office amenities such as computers, Wi-Fi access, printers and phones.

Over the last two years, HBS has made a number of customer interface, service efficiency and infrastructure improvements, including the opening of new paint facilities at its Chester, United Kingdom, service center and most recently at its new, state-of-the-art service center in Indianapolis.

Headquartered in Wichita, Kan., Hawker Beechcraft Global Customer Support (GCS) is dedicated to improving the value of HBC aircraft by employing products and services to simplify aircraft ownership, reduce operating cost and increase re-sale value. GCS is comprised of four functional groups that include Support Plus (cost predictability/ warranty programs), Hawker Beechcraft Parts & Distribution (genuine factory parts), Hawker Beechcraft Services (factory-owned service centers) and Technical Support (Field Support Representatives, Hot Line specialists and Technical Publications administration).

Hawker Beechcraft Corporation is a world-leading manufacturer of business, special mission and trainer aircraft – designing, marketing and supporting aviation products and services for businesses, governments and individuals worldwide. The company’s headquarters and major facilities are located in Wichita, Kan., with operations in Salina, Kan.; Little Rock, Ark.; Chester, England, U.K.; and Chihuahua, Mexico. The company leads the industry with a global network of more than 100 factory-owned and authorized service centers. For more information, visit www.hawkerbeechcraft.com.

 

Maintenance Management Blogs

Joe's Blog topics:

Joe Escobar

- Customer Service
- J
umping to Conclusions - Concorde Manslaughter Trial to begin in 2010!
- Bailing Out the Big Three?
- FareWell Bill
- A Good Umpire

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Greg's Blog topics:

Joe Escobar

- Thank You, Citigroup? Purchasing a Business Jet
IS economic stimulus

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